Friday, 11 January 2013

CRM 2011: Ribbon not loading in Mozilla Firefox and Chrome

Good news for MS CRM 2011 developer is that December 2012 Service Update for Microsoft Dynamics CRM 2011 (Polaris) will allows cross browser compatibility and some other splendid updates.

Now the chances for Javascipt errors will be more across different browsers.Now onwards we have to more careful while writing JavaScript Code.We need to make sure it will work different across other browsers besides IE as well.

We are working on Polaris CRM 2011 and customizing using Javascript.While testing functionality we came to know that Case ribbon is not being loaded.

Here comes the  Microsoft Dynamics CRM 2011 Custom Code Validation Tool  into picture.

What is it :"Custom Code Validation Tool to ensure their existing customizations will work with the next service release of CRM 2011, code named Polaris"

For more information read this blog.



After running this tool on Case JavaScript I got the erroneous code (marked in blue colour) which was causing the issue for the ribbon loading.I updated the JavaScript to fix that.

It's now working fine.Below is the screenshot of MS CRM 2011 running in Mozilla Firefox.



Hope it helps someone.

Regards,
Yusuf

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